Questions about the session, the date, or the route can go through the contacts above.
Reply hours: 09:00–22:00 JST daily. Messages can be in English, Japanese, Chinese, or Korean; the on-site language is confirmed when you book.
Every photo is taken on location by the photographer
English, Japanese, Chinese or Korean for questions; the on-site language is confirmed when you book
The hour is for you
One free change if you ask 7 or more days ahead
| Timing | Cancel | Change the date |
|---|---|---|
| 7 or more days before | Full refund | One free date change |
| 3–7 days before | 70% refunded | The date-change fee is 20% of the package |
| From 48 hours to 3 days before | 50% refunded | The date cannot be moved. Cancellation rules apply. |
| Inside 48 hours | No refund | Date changes are not accepted |
Photo credits (location reference photos, not client work): Pond and stones at Kiyosumi Gardens: Irina Gelbukh, CC BY-SA 3.0, Wikimedia Commons