Cancellation and date changes

Last updated: 28 July 2026

These rules apply to every JLP PHOTO booking. Sending a request means you have read and accepted them.

1. Cancellation

• Cancel 7 or more days before:Full refund.
• Cancel 3–7 days before:The cancellation fee is 30% of the package.
• Cancel between 48 hours and 3 days before:The cancellation fee is 50% of the package.
• Cancel inside 48 hours:No refund.

Times are Japan Standard Time. The written notice counts when the email arrives.

2. Date changes

• Change the date 7 or more days before:One free change, if there is an opening.
• Change the date 3–7 days before:The change fee is 20% of the package.
• Inside 3 days:Cancellation rules apply. The date cannot be moved.

A date can be moved once. The new day must fall within 6 months of the original date.

3. Severe weather

If a typhoon or heavy snow makes the session unsafe, you can move it once for free after you both agree. Ordinary rain does not cancel the session. The route can shift under cover, such as the Fushimi Inari corridors. A weather change of date is decided together.

4. If the photographer cancels

If the photographer has an emergency, or there is force majeure, you get a full refund or a free new date.

5. If you are late

Time starts at the agreed hour. Being late does not extend the end. Overtime is ¥5,000 per 30 minutes if the photographer can stay. Arrive 10–15 minutes early.

6. Refunds

After you both confirm, the refund returns in 7–14 business days. Bank transfer fees already paid are not refunded.

7. Disputes

If there is a dispute, write to hello@jlp.net and we will sort it out directly.